Terms of service
Welcome to Reviveberry. This website is operated by Vereniva LLC under the store name Reviveberry.
Throughout this website, the terms "we," "us," and "our" refer to Reviveberry. We operate this online store using Shopify, which provides the ecommerce platform through which we offer our products.
These Terms of Service explain the conditions that apply when you visit our website, browse our products, or make a purchase.
By accessing our website or placing an order, you agree to these Terms of Service and the policies referenced below. If you do not agree with these terms, please do not use our website or services.
1. Online Store Use
By using our website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.
You agree to use our website for lawful purposes and to provide accurate information when placing an order.
You may not use our website to engage in fraudulent transactions, interfere with its operation, or violate applicable laws.
2. Products and Product Information
Reviveberry offers dietary supplements and personal care products, including gummies, softgels, hair oils, and serums.
We aim to provide clear and accurate information about the products available on our website.
Product descriptions, images, ingredients, quantities, and other specifications are provided to help customers make informed purchasing decisions.
Please review the individual product page, ingredient information, and packaging instructions before purchasing or using a product.
Product availability may change, and certain items may become temporarily unavailable.
3. Dietary Supplements and Personal Care
Some products sold by Reviveberry are dietary supplements or personal care products.
Information on our website is provided for general product information and is not intended to replace professional medical advice, diagnosis, or treatment.
Dietary supplements are not intended to diagnose, treat, cure, or prevent diseases unless specifically authorized for such use by the appropriate regulatory authority.
Customers should follow the directions and warnings provided on the actual product packaging.
If you have questions about using a supplement, particularly if you have a medical condition, take medication, are pregnant, or are nursing, consult a qualified healthcare professional.
Individual experiences with supplements and personal care products may vary.
4. Pricing and Currency
All product prices are displayed in US dollars (USD).
We aim to keep product pricing accurate and up to date.
Applicable sales taxes, shipping charges, and any additional order-related fees will be displayed during checkout before you complete your purchase.
The final amount payable will be shown in your order summary.
We may change product prices for future orders without prior notice. Price changes will not affect orders that have already been accepted, except where required by applicable law or with your agreement.
5. Orders and Payment
When you place an order, you agree to provide accurate billing, shipping, and contact information.
Payment must be completed using one of the payment methods available at checkout.
Orders are subject to payment authorization, product availability, and acceptance.
After submitting an order, you will receive an order confirmation at the email address provided during checkout.
If we are unable to fulfill an order, we will contact you regarding the issue and arrange an appropriate refund for any payment already collected for the unfulfilled items.
For additional payment information, please review our Payment Policy available on our website.
6. Shipping and Delivery
Orders are generally processed within 1–3 business days, Monday through Friday, excluding public holidays.
After dispatch, standard delivery within the United States is estimated to take 7–9 business days.
The combined estimated delivery time is 8–12 business days, including processing and transit.
Delivery estimates are not guaranteed arrival dates. Shipping times may vary because of carrier operations, weather, holidays, or other circumstances affecting transportation.
Applicable shipping charges and available shipping options are displayed at checkout before payment.
For complete information, please review our Shipping Policy.
7. Returns and Refunds
Reviveberry offers a 30-day return period beginning on the date an order is delivered, subject to the eligibility requirements described in our Return and Refund Policy.
For standard change-of-mind returns, products must be unused, unopened, and in their original condition, with applicable safety seals intact.
Opened or used supplements and personal care products are generally not eligible for change-of-mind returns.
Customers should contact us before returning a product to receive return instructions.
Eligible approved refunds are issued to the original payment method within 10 business days after approval, subject to additional processing time by the payment provider.
Return shipping responsibilities, damaged or incorrect products, exclusions, and other conditions are explained in our Return and Refund Policy.
Nothing in these Terms of Service limits any consumer rights provided under applicable law.
8. Order Cancellations
If you need to cancel an order, contact us as soon as possible at info@reviveberry.com.
Cancellation may be possible if your order has not yet been processed for shipment.
If the order has already shipped, the applicable return conditions will apply.
We will provide information about the available options when you contact us.
9. Accuracy of Customer Information
You are responsible for providing accurate information during checkout, including your name, shipping address, email address, and payment details.
Incorrect or incomplete information may lead to processing or delivery delays.
If you notice an error after placing an order, please contact us promptly so we can review whether a correction is possible.
10. Website Content and Intellectual Property
The Reviveberry website contains text, images, graphics, product information, design elements, and other materials.
These materials may be owned by Reviveberry, its suppliers, or other respective rights holders.
You may browse our website and use its content for personal, noncommercial shopping purposes.
You may not reproduce, distribute, or commercially exploit protected website content without appropriate permission from the rights holder.
11. Third-Party Services and Links
Our website may contain links to third-party services, payment providers, or external websites.
These services operate under their own terms and privacy policies.
We encourage customers to review applicable third-party terms before providing information or using those services.
Reviveberry does not control the content or practices of independent third-party websites.
12. Privacy and Customer Information
We respect the importance of customer privacy.
Personal information collected through our website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how information may be collected, used, shared, and protected, as well as the privacy choices available to customers.
13. Website Availability
We work to keep our website and online shopping services accessible.
However, website availability may occasionally be affected by maintenance, technical issues, service interruptions, or other circumstances.
If a technical problem affects an order or payment, please contact us so we can investigate and assist.
14. Limitation of Liability
To the extent permitted by applicable law, Reviveberry is not responsible for losses resulting solely from circumstances outside our reasonable control, including certain third-party service interruptions.
Nothing in these terms excludes or limits liability that cannot legally be excluded or restricted, or limits your statutory consumer rights.
15. Changes to These Terms
We may update these Terms of Service to reflect changes to our operations, website features, applicable laws, or business policies.
The updated version will be published on this page.
Changes will apply prospectively unless otherwise required by law or expressly agreed.
The terms applicable to an accepted order will not be changed retroactively without a lawful basis.
16. Governing Law
These Terms of Service are governed by applicable laws of the United States and, where appropriate, the State of Wyoming, without overriding mandatory consumer protections that may apply in a customer's location.
17. Contact Information
If you have questions about these Terms of Service, your order, or our store policies, please contact us.
Address: 4008 Laramie Street, Cheyenne, WY 82001-2064, United States
Company number: 2026-002082665
Ein number: 42-5111639
Email: info@reviveberry.com
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed