Shipping policy
At Reviveberry, we want you to know when to expect your order and how our shipping process works. Below, you'll find information about order processing, delivery estimates, shipping charges, and tracking.
1. Shipping Destinations
Our standard shipping estimates below apply to orders delivered within the United States.
Shipping availability for other destinations depends on the options offered at checkout. If you're ordering from outside the United States, please contact us to confirm shipping availability, delivery estimates, and applicable charges before placing your order.
2. Order Processing Time
Orders are generally processed within 1–3 business days, Monday through Friday, excluding public holidays.
Orders placed on weekends or public holidays begin processing on the next business day.
Processing time refers to the period needed to prepare your order for shipment. It does not include transit time.
3. Estimated Delivery Time
Once an order has been processed and dispatched, standard delivery within the United States is estimated to take 7–9 business days.
| Shipping Stage | Estimated Time |
|---|---|
| Order Processing | 1–3 business days |
| Shipping & Transit | 7–9 business days |
| Total Estimated Delivery | 8–12 business days |
Business days are Monday through Friday, excluding applicable public holidays.
These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on your location, carrier operations, and circumstances outside our control.
4. Shipping Costs
FREE SHIPPPING ALL ORDERS
Please review your order summary to confirm the shipping method and total cost before completing your purchase.
5. Order Confirmation and Tracking
After placing your order, you will receive an order confirmation at the email address provided during checkout.
Once your order has been dispatched, we'll send a shipping confirmation email. Tracking information will be included when available from the shipping provider.
If tracking is provided, you can use it to follow your shipment's progress.
6. Shipping Address Information
Please check your shipping address carefully before submitting your order.
Make sure your name, street address, apartment or unit number, city, state, and ZIP code are entered correctly.
If you notice a mistake after placing your order, contact us as soon as possible at info@reviveberry.com.
We will try to assist with address corrections before dispatch, but changes may not be possible once the order has shipped.
An incorrect or incomplete address may result in delivery delays or an unsuccessful delivery attempt.
7. Delivery Delays
Although we aim to ship orders within the stated timeframe, occasional delays may occur.
Possible causes include carrier disruptions, severe weather, public holidays, high shipping volumes, and other logistical issues.
If your order has not arrived within the estimated delivery period, please email us with your order number so we can help review its shipping status.
8. Missing or Damaged Packages
If your tracking information indicates that your order was delivered but you haven't received it, please check the delivery location and contact the carrier when appropriate.
You can also contact our support team for assistance.
If your package arrives damaged or contains an incorrect item, please email us with your order number and photographs of the issue when available.
We will review the information and help you determine the appropriate next steps.
9. Returns and Refunds
If you need to return a product or request a refund, please review our Return and Refund Policy.
Our return policy explains eligibility, return instructions, applicable return shipping costs, and refund processing.
10. Contact Information
For shipping questions, order updates, or delivery assistance, please contact us.
Store Name: Reviveberry
Business Name: Vereniva LLC
Business Address: 4008 Laramie Street, Cheyenne, WY 82001-2064, United States
Email: info@reviveberry.com
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Website: https://reviveberry.com
We appreciate your order and thank you for shopping with Reviveberry.