Privacy policy
At Reviveberry, we respect your privacy and understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, make a purchase, or contact us.
Reviveberry is operated by Vereniva LLC. Our online store is powered by Shopify.
By using our website, you can review the information below to understand how your personal information may be handled and what choices are available to you.
1. Information We Collect
When you visit Reviveberry or place an order, we may collect certain information necessary to operate our online store and provide customer service.
Personal and Contact Information
- Full name
- Email address
- Phone number, when provided
- Billing and shipping addresses
- Customer account information, if you create an account
Order and Transaction Information
- Products purchased
- Order numbers and purchase history
- Payment status and transaction details
- Shipping and delivery information
- Return and refund requests
Website and Device Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device type
- Pages visited
- Website interactions
- Cookie identifiers and related browsing information
Customer Communications
If you contact us, we may retain your messages and the information you provide to help us respond to your questions or resolve order-related issues.
2. How We Use Your Information
We use personal information for purposes connected with operating Reviveberry, including:
- Processing and fulfilling customer orders
- Confirming payments and managing transactions
- Providing shipping information and order updates
- Responding to customer questions
- Handling returns and refunds
- Maintaining and improving website functionality
- Detecting and preventing fraudulent transactions
- Meeting applicable legal and regulatory obligations
- Providing marketing communications when permitted by law and your preferences
- We aim to collect and use information that is relevant to these purposes.
3. Payment Information
Payments made through Reviveberry are handled through our Shopify checkout and the payment providers available for your order.
When you make a purchase, your payment provider may process payment details needed to authorize and complete the transaction.
Reviveberry may receive related transaction information, including payment confirmation, billing details, and order status.
We do not ask customers to send payment card numbers or security codes through email.
4. Shopify and Service Providers
Our online store is hosted by Shopify, which provides the ecommerce platform used to operate our website, process orders, and support the shopping experience.
Shopify processes customer information when visitors browse or make purchases through our store.
Depending on our enabled Shopify services and privacy settings, Shopify may also process information to improve its services, including features that use interactions with Shopify and other merchants.
For more information, please review Shopify's Consumer Privacy Policy.
We may also share information with service providers involved in operating our store, such as:
- Payment processors
- Shipping and fulfillment partners
- Customer support services
- Website hosting and technical service providers
- Analytics and advertising partners, where applicable
Information is shared as necessary for the relevant service, in accordance with applicable law and privacy requirements.
5. Cookies and Tracking Technologies
Reviveberry uses Shopify, which relies on cookies and similar technologies to support online shopping.
These technologies may help with:
- Remembering shopping cart contents
- Maintaining website functionality
- Remembering certain preferences
- Understanding website activity
- Measuring store performance
- Supporting advertising and marketing features, where enabled
Some cookies are necessary for the website to function. Others may be used for analytics or advertising, depending on our configuration and your privacy choices.
You can manage cookies through your browser settings and any privacy preference tools made available on our website.
Disabling certain cookies may affect shopping cart functionality or other website features.
6. Marketing Communications and Advertising
We may use information to communicate about our products, store updates, and promotions when permitted by applicable law.
If you subscribe to marketing emails, you can unsubscribe using the link provided in those messages or by contacting us.
Our store may use advertising and analytics services that process information about website visits, interactions, or purchases.
Depending on the services enabled, certain information may be used to measure advertising performance or provide more relevant advertisements.
Where required by law, we will obtain consent or provide applicable privacy choices before using personal information for these purposes.
We do not sell customer contact lists.
Certain advertising-related disclosures of personal information may be considered "sharing" or "targeted advertising" under applicable privacy laws.
7. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing activities
- Opt out of certain uses or sharing of information for targeted advertising
- Request information about how your data is used
Some requests may be subject to legal exceptions, including circumstances where we must retain records for tax, transaction, fraud prevention, or other lawful purposes.
To submit a privacy-related request, email info@reviveberry.com.
You can also visit Shopify's Privacy Portal to learn about choices relating to Shopify's processing of your information.
8. Data Security
We recognize the importance of keeping personal information secure.
Our store uses Shopify's ecommerce platform and payment processing services. We use available technical and organizational safeguards to help protect customer information from unauthorized access, misuse, and disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If you believe your information has been compromised in connection with our store, please contact us.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including:
- Managing purchases and customer relationships
- Providing customer support
- Maintaining financial and transaction records
- Resolving disputes
- Preventing fraud
- Complying with applicable legal obligations
Retention periods may vary based on the type of information and the reason it was collected.
When information is no longer required, we take appropriate steps to delete or anonymize it, subject to applicable legal and operational requirements.
10. Children's Privacy
Our website is intended for customers who are legally permitted to make online purchases.
We do not knowingly seek to collect personal information directly from children under 13.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.
11. International Data Processing
Some service providers involved in operating our website may process or store personal information in countries other than the country where you live.
Data protection laws may differ between countries.
Where applicable, personal information will be handled using appropriate safeguards and in accordance with relevant legal requirements.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
These websites operate independently and may have their own privacy policies and information-handling practices.
We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, business operations, service providers, or applicable legal requirements.
The latest version will be made available on this page.
Where required by law, we will provide additional notice of material changes.
14. Contact Information
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us.
Store Name: Reviveberry
Legal Business Name: Vereniva LLC
Business Address:
4008 Laramie Street
Cheyenne, WY 82001-2064
United States
Email: info@reviveberry.com
Website: https://reviveberry.com
For other store information, please review our:
Thank you for visiting Reviveberry.